Pre-Purchase Inspection Terms

1. Purpose of the inspection

A Mobile Motive pre-purchase inspection is a practical buyer-risk inspection carried out at the vehicle location where access is safe and permitted. It is intended to help a buyer understand visible, accessible and testable mechanical, safety and condition concerns before purchase.

The inspection is not a guarantee that the vehicle is fault-free. It is not a roadworthy certificate, insurance assessment, engineering report, warranty inspection, manufacturer certification or future reliability guarantee.

2. Standard Inspection — $200

The Standard Inspection includes the following where accessible, safe and relevant to the vehicle:

• Visual mechanical and safety condition check
• Diagnostic scan where the diagnostic connector and vehicle systems are accessible
• Engine bay, fluid level, visible leak and battery observations
• Brake, tyre, steering and suspension condition notes
• Road-test observations where safe, lawful and permitted
• Buyer risk summary outlining major visible concerns and recommended next steps

3. Premium Inspection — $349

The Premium Inspection includes everything in the Standard Inspection plus vehicle history style inclusions:

• Stolen status check where data is available
• Write-off check where data is available
• Sales record / advertised history where available
• PPSR Certificate
• Valuation guidance based on available vehicle details and market indicators

Premium history inclusions rely on correct vehicle identifiers being supplied, including VIN/chassis number, registration and vehicle details where required.

4. Safe access and vehicle presentation

The customer must arrange permission from the seller or vehicle holder before the booking. The vehicle must be located in a safe, legal and practical inspection area. Mobile Motive may refuse, pause or limit the inspection if the area is unsafe, access is blocked, the vehicle is on unstable ground, weather creates risk, the seller refuses access, or the vehicle cannot be safely inspected.

The vehicle should be available with keys, enough fuel or charge for checks, access to the engine bay, boot and cabin, and any service history or listing details the buyer wants considered.

5. Road-test limits

A road test is only carried out where the vehicle is registered, insured or otherwise legally able to be driven, has number plates fitted where required, is considered safe to drive, and the seller gives permission. Mobile Motive may decline a road test due to vehicle condition, warning lights, unsafe tyres/brakes, fluid leaks, weather, traffic, location, lack of permission or any other safety concern.

If a road test cannot be completed, the report may still include stationary running observations and the reason the road test was limited or declined.

6. Diagnostic scan and data access limits

Diagnostic scanning is included where accessible and suitable, but scan results are not the same as full fault diagnosis. Some vehicles have limited system access, locked modules, poor battery voltage, aftermarket equipment, communication faults or scan-tool coverage limitations. Stored, pending and historic fault codes may not represent a current fault without further testing.

Additional electrical testing, compression testing, leak-down testing, dismantling, hoist inspection, borescope inspection, fluid laboratory testing, ADAS calibration checks and advanced diagnosis are excluded unless separately quoted and approved.

7. PPSR and vehicle history data limits

PPSR-style and vehicle history information is based on third-party and government-sourced databases available at the time of search. Results depend on accurate vehicle details being supplied and on records being current, complete and correctly matched. Mobile Motive does not control those databases and cannot guarantee that every finance interest, stolen record, write-off record, odometer concern, repair history, accident history, sales record or advertisement record will be available.

A PPSR Certificate or similar history result should be read as a record check at the time it is issued, not a guarantee of legal title, mechanical condition, seller honesty or future status.

8. Report reliance

The report is prepared for the person who booked and paid for the inspection. It should not be treated as a guarantee, valuation certificate, warranty, finance approval, insurance approval or instruction to buy or not buy the vehicle. The final purchase decision remains with the buyer.

Any repair estimate, valuation guidance or buyer risk summary is guidance only unless a separate written quote is issued by Mobile Motive.

9. Exclusions and limitations

• No dismantling unless separately authorised and safe to perform
• No guarantee of internal engine, gearbox, differential, hybrid battery, EV battery or air-conditioning internal condition
• No guarantee that hidden rust, concealed accident damage, intermittent faults or future failures will be found
• No roadworthy certificate or compliance certificate is issued
• No guarantee of finance, title, odometer accuracy or seller disclosure beyond available record checks
• No responsibility for seller misrepresentation or records unavailable from third-party data sources

10. Payment, cancellation and general terms

Inspection payment is due as agreed at booking. Cancellations, access failures, seller refusal, unsafe location, wrong vehicle details or missed appointments may attract a fee where time has been allocated or travel has occurred. These terms operate together with the main Mobile Motive Terms and Conditions.

11. Consumer law

Nothing in these terms is intended to exclude rights that cannot be excluded under Australian Consumer Law. Where a service issue arises, Mobile Motive will deal with it reasonably and in line with applicable consumer guarantees.